What type of agents work in your contact center?

Click a tab to view an agent type. Select all that apply. We'll ask you to submit data for each group.

1. What is the average annual salary for your Sales Reps? $
2. What is your over all annual percentage of attrition? %
3. How many Sales Reps do you currently employ? #
4. What is the Sales Reps annual sales target (after commissions are paid) $
5. How many people do you forecast to hire in the next year? #
1. What is the average annual salary for your CSR's? $
2. What is your over all annual percentage of attrition? %
3. How many CSR's do you currently employ? #
4. What is the CSR's current cost to company? (salary + benefits) $
5. How many people do you forcast to hire in the next year? #
1. What is the average annual salary for your Collection Agents? $
2. What is your over all annual percentage of attrition? %
3. How many Collection Agents do you currently employ? #
4. What is the Collection Agents annual sales target (after commissions are paid) $
5. How many people do you forcast to hire in the next year? #
1. What is the average annual salary for your CSR's? $
2. What is your over all annual percentage of attrition? %
3. How many CSR's do you currently employ? #
4. What is the CSR's current sales target (or) cost to company? (i.e salary + benefits) $
5. How many people do you forcast to hire in the next year? #